PRIVACY POLICY
HOW WE MANAGE YOUR PERSONAL INFORMATION
We collect personal information from you when you (i) sign up for our mailing list, (ii) create an account, (iii) e-mail us or post content on our social media pages. The type of personal information we collect (if applicable) includes the following: name, user name, password, email address, postal address, telephone number, age when provided.
We use such personal information collected through this website for the purposes of:
- Sending notifications, updates and exclusive news
- We only use the information you provide us with in accordance with our terms
- You warrant that the information you give us is true, accurate and current and you shall inform us of any changes made to it
- You shall not pretend to be any other person when providing us with this information
DATA PROTECTION AND PERSONAL INFORMATION
We recognise that the information you give us and the information that we capture during your use of the service is personal data for the purposes of the data protection act 1998 (the “act”) and we hereby acknowledge that we shall treat the information that you give us in accordance with the act and as set out in this policy.
If your personal information changes, or if you no longer need our service, you may correct, update, delete or deactivate it by emailing us at customercare@racil.com.
We may store the personal information that you give to us in our databases. We will only keep your personal information for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using the services.
We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyse website usage, to improve our content and product offerings and to customise the content and layout of our services. We believe these uses allow us to improve our services for our customers. We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.
We may use cookies, web beacons, behavioural advertising or similar technology to track your use of the website or other sites related to our business partners. This will help us providing you with a better costumer experience on our site.
We may share aggregated, non-personally identifiable information publicly and with our partners such as business with have a relationship with, advertisers or connected sites.
If for some reason you believe that you have received any spam e-mail from us which you have not authorised us to send you, please inform us immediately by emailing us at customercare@racil.com.
To help ensure that your personal information is safe and secure, we use state of the art security systems to encrypt your personal details, making it virtually impossible for them to be read over the internet.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep your details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering through the services.
